Account Manager (f/m/d)

Festanstellung, Vollzeit · Remote

Your mission

We are seeking an Account Manager to join our team at deskbird! You will play a pivotal role in expanding our "existing footprint", "revenue" in client organisations, driving growth, and ensuring that our customers get the most value from the deskbird platform. If you have a passion for growth, a customer-first mindset, and thrive in a dynamic SaaS environment, this is your chance to make a real impact.

In this role you will

Manage Customer Portfolios "Expansion": Act as the primary point of contact for key deskbird accounts, with the goal to increase our revenue while supporting our clients strategic initiatives.
Drive Growth and Expansion: Proactively identify, and close opportunities to up-sell and cross-sell deskbird’s services and features to grow revenue within existing accounts.
Product Feature Introduction: Educate customers on new product features, ensuring they understand how to leverage these for workflow improvements and enhanced value extraction.
Build Strong Relationships: Cultivate long-term relationships with stakeholders, acting as a trusted advisor who understands their needs and challenges.
Collaborate Cross-functionally: Work closely with Customer Success, Product, and Marketing teams to align strategies and meet customer needs.

What you need to be successful

Experience in Account Management: Proven track record in managing multiple customer accounts within SaaS, software, or tech industries. Experience in growing client relationships and driving business results.
Sales and Negotiation Skills: Ability to up-sell and cross-sell, with strong negotiation capabilities to drive revenue from existing customers.
Customer-Focused Mindset: High-quality service delivery with a deep understanding of client needs, increasing product engagement and retention.
Fluency in English. Native-level French is a plus.

What’s in it for you?

Accelerate your career growth by joining Europe's leading workplace management software company.
Company-wide summit: We bring everyone in the company together in varying locations across Europe for a couple of days per year. Check out the video from our last company summit.
“Bursts”: We support you and your team to get together in one location whenever you need a face-to-face meeting.
Home office equipment: We are a remote-first company and we will support you financially in creating the home office environment that you need.
Co-working budget: Take a spot in a modern co-working space around your corner.
Learning and development: We support our employees’ future careers and education by offering a yearly development budget they can freely use for coaching, certification and conferences.
Access to cutting-edge technologies, high levels of autonomy, and international working environment.

Auf diese Stelle bewerben

About us

Here at deskbird, we help companies all around the world manage the challenges of hybrid work. With our people-centric software solution, employees can see when their colleagues come to the office and book a desk. Admins get office insights and analyses. We are one of the fastest-growing SaaS startups and a remote-first team consisting of international and diverse talent from 22 different nationalities with hubs in St. Gallen, Munich, Bucharest, Sofia, and Belgrade.

We are an equal-opportunity employer and celebrate diversity, recognising that diverse perspectives and backgrounds enrich our teams and strengthen our organisation. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, ethnicity, religion, colour, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status.

Auf diese Stelle bewerben

Deine Bewerbung!

Wir freuen uns über Dein Interesse an deskbird! Bitte fülle das folgende kurze Formular aus. Solltest Du Schwierigkeiten mit dem Upload Deiner Daten haben, wende Dich gerne per Email an careers@deskbird.com.